RPA Journey Phases — How to Build a Program from Scratch

Organizations wanting to start an RPA program within their organization may not know where to begin. We’ll cover the phases of the RPA journey, and what you’ll need to get started.

RPA Journey Phases — “Going 0 to 60”

Contrary to popular belief, businesses just starting out don’t need to have software automation experience to begin their journey, and they have the capabilities to start a program from scratch by following a set of phase-related guidelines. Recently, RPAToday hosted a webinar outlining these steps, from the expectation phase to the build and implementation phase, which we’ll dive into here.

Setting the Right Expectations

  • Thinking RPA is a fix all solution — RPA cannot and should not be viewed as an “easy button” solution. Further, RPA will not fix an already broken process just because it’s implemented. While RPA can automate end-to-end processes through hyperautomation, it’s crucial to gain a developed understanding of the process at hand before the implementation begins, and where/how RPA as a tool will come into play.
  • Forgetting about other potential technologies at play — RPA will help you understand your processes better than you ever have before, even if the said process is going to avoid human intervention in the coming future. However, don’t forget about other technologies that can also come into play for the non-workflow portions of this process, such as handling unstructured data, and enhancing data analytics practices.

Involve the Right People

  • Build an opportunity assessment framework — Build a framework of your business processes, and note those you wish to automate.
  • Engage your business partners –Engage your partners on a frequent basis during the development process, and ensure every member understands their role.
  • Measure the ROI — When evaluating what processes need to be automated, question the investment through and through.

Define What Success Looks Like

How are your end-goal business successes going to affect your IT practices going forward and vice versa? What will the unison be like moving forward within your CoE, primarily between your business development champions and your IT support staff? These are important aspects to consider.

Missed the webinar? Watch the recording!


Select the Right RPA Software

  • UiPath: A leading provider of Robotic Process Automation technology for both business and IT. UiPath places an especially heavy focus on the user experience within their developer studio through their drag-and-drop platform functionality.
  • Automation Anywhere: Automation Anywhere aims to extend their intelligent digital workforce solutions to various industries worldwide. New users need little to no programming language to start creating bots, streamlining their organization’s journey to maximize human capital and on-board a digital workforce.
  • Microsoft Power Automate: Power Automate allows users to construct time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of pre-built connectors.

Select the Right Process

Further, expect to fail fast through this implementation, which goes back to setting the right expectations. Layout the business value and examine the process details throughout this phase of your journey. As said before, you will get to know your process more intimately AFTER and DURING a RPA implementation. Limit RPA application use and interference at first to allow for enough assessment time.

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Keep Reading: The Different Ways to Learn RPA

Originally published at https://smartbridge.com on May 7, 2020.

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