Customer Sentiment Analysis- Listening to Your Consumer Base

Customers are frequently leaving reviews to describe their consumer experiences, which can be key indicators to what specific problems a store is having. Being able to comprehend thousands of reviews through customer sentiment analysis can help identify patterns and behaviors to help improve your stores performance.

Customer Sentiment Analysis

An Example of Sentiment Analysis

Word Clouds and Net Promoter Scores

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Keep Reading: Market Basket Analysis 101: Anticipating Customer Behavior

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